Cookie Policy
Last updated: November 20, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
Similar technologies like web beacons, pixels, and local storage may also be used for similar purposes.
2. How We Use Cookies
We use cookies for the following purposes:
2.1 Essential Cookies (Required)
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Authentication: Keep you logged in to your account
- Security: Protect against fraudulent activity and CSRF attacks
- Session Management: Remember your actions during a session
- Load Balancing: Distribute traffic across our servers
2.2 Functional Cookies (Optional)
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
- Preferences: Remember your settings (language, theme, etc.)
- User Interface: Save your dashboard layout and customizations
- Region: Remember your location for localized content
2.3 Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Usage Analytics: Track pages visited and features used
- Performance: Identify technical issues and slow pages
- A/B Testing: Test different versions of features
- Heatmaps: Understand user interaction patterns
We use services like Google Analytics and Vercel Analytics.
2.4 Marketing Cookies (Optional)
These cookies track your online activity to help advertisers deliver more relevant advertising or limit how many times you see an ad.
- Advertising: Show relevant ads based on your interests
- Retargeting: Display ads after visiting our website
- Social Media: Enable social media features and sharing
- Conversion Tracking: Measure effectiveness of campaigns
3. Third-Party Cookies
We use the following third-party services that may set cookies:
| Service | Purpose | Type |
|---|---|---|
| Google Analytics | Website analytics | Analytics |
| Vercel Analytics | Performance monitoring | Analytics |
| Stripe | Payment processing | Essential |
| Intercom | Customer support chat | Functional |
4. Cookie Duration
Cookies may be either:
- Session cookies: Temporary cookies that expire when you close your browser
- Persistent cookies: Remain on your device until they expire or you delete them. These typically last from 30 days to 2 years.
5. Managing Cookies
5.1 Cookie Preferences
You can manage your cookie preferences at any time through our Cookie Consent Manager, which appears when you first visit our website.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
6. Impact of Disabling Cookies
Please note: Disabling certain cookies may impact your experience:
- You may not be able to log in or stay logged in
- Your preferences and settings may not be saved
- Some features may not work properly
- The website may not function as intended
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about our use of cookies, please contact us:
BioFrame Privacy Team
Email: privacy@bioframe.it
Address: Carpi, Mo